FiveStreet Archives - Top Producer Support

Getting Started with FiveStreet

Get Started with FiveStreet! We will be covering all the important things to set up, and what to get started with to get the most out of FiveStreet.

FiveStreet Introduction

What is it? FiveStreet is an innovative lead aggregation and broadcast system that waits for an online lead to arrive then jumps into action to allow you to: Deliver a […]

Metadata Specification for Real Estate Lead Emails

Version 1.0 About this specification Consumers who submit inquiries on real estate websites and search portals (“leads”) value fast follow up by real estate professionals who have the information and […]

Updating Your Website to Receive Leads in FiveStreet

If you want to receive leads from your own website, you can update the “Contact me” form on your website. That way, when a lead submits a request for more […]

FiveStreet: How do I forward leads from realtor.com^®?

Follow these instructions to point your realtor.com® leads to your @fivestreet.me forwarding address. Visit the Leads Sources tab of your FiveStreet account and make note of your @fivestreet.me forwarding address […]

FiveStreet: Team Member User Guide

FiveStreet is an automatic lead response and routing system designed to help real estate team leaders and brokers keep track of all of their leads and route them to their […]

FiveStreet Frequently Asked Questions

Log in to FiveStreet.

FiveStreet: How do I forward leads from Zillow?

Follow these instructions to point your Zillow leads to your @fivestreet.me forwarding address. Visit the Leads Sources tab of your FiveStreet account and make note of your @fivestreet.me forwarding address […]

FiveStreet: How do I forward leads from Trulia?

Follow these instructions to point your Trulia leads to your @fivestreet.me forwarding address. Visit the Leads Sources tab of your FiveStreet account and make note of your @fivestreet.me forwarding address […]

How do I get my leads into FiveStreet?

You can forward your leads to us using a forwarding email address we provide. Simply enter your @fivestreet.me email address that we provide you with on the Leads Sources tab […]

FiveStreet: How does my @fivestreet.me forwarding address work?

Your @fivestreet.me forwarding address is how your leads will get into the FiveStreet system. This forwarding email address acts as a middleman between your lead sources and your email inbox. […]

FiveStreet: How do I turn off lead forwarding?

If you would like to stop leads from flowing into FiveStreet from a particular source, follow these steps: Go to the Lead Sources tab of your account. Click Stop Processing […]

FiveStreet: I don’t want to receive as many texts or emails about leads

We get really excited about making sure that every lead gets followed up with. We’ve designed our system to let you know what is happening with a lead via text […]

FiveStreet: How do I set up teams and how do they work?

You can setup teams on the Teams tab of your FiveStreet account. Think of creating teams as first creating a bucket by creating the team and then putting your agents […]

FiveStreet: MailChimp Integration Guide

FiveStreet is able to automatically connect your consolidated leads to your MailChimp account for ongoing follow-up. This will allow you to send your leads monthly newsletters or continue to cultivate […]

FiveStreet: How does lead forwarding work?

There are three different ways they you can send leads to your team. Manual: Manual lead forwarding is available by default after you have created at least one team. To […]

FiveStreet: How do I change my contact information?

If you would like to change the name, email address, or mobile phone number associated with your account you can do so on the Account tab of your FiveStreet account […]

FiveStreet: How do I edit my text message and email autoresponders?

When you sign up for your FiveStreet account, we automatically set up a text message and email autoresponder for you to respond to new leads. The text message is populated […]

FiveStreet Reporting Tab

The Reporting tab provides a variety of informative graphs and reports to help you better understand how FiveStreet is performing. Brokers will see brokerage-level information, while agents under a brokerage […]