When using a personal domain name for your email address to send emails from within Top Producer® 8i, there is sometimes a need to create an SPF record.
Standard Top Producer SPF record
The current SPF record for Top Producer products is:
v=spf1 include:_spf.topproducer.com -all
This Standard Top Producer SPF record will only allow for the sending of email for the domain through the Top Producer servers. If the domain is used for sending email through other mail servers, those mail servers plus Top Producer will need to be all added into the same SPF record (see below).
SPF record for multiple mail servers including Top Producer
This SPF record will allow for the sending of email for the domain through the Top Producer mail servers and other email servers used for sending email. Below are some popular mail servers that we were able to obtain, to the best of our knowledge, their respective current SPF record information plus the Top Producer mail servers.
For GoDaddy:
v=spf1 MX include:secureserver.net include:_spf.topproducer.com -all
v=spf1 MX include:_spf.google.com include:_spf.topproducer.com -all
v=spf1 include:spf.protection.outlook.com include:_spf.topproducer.com -all
Note: This is only for Top Producer®. You should not do this if your only sending through a connected email in Top Producer® X.
If you need further assistance, please reach out to us via chat (bottom-right corner of your Top Producer® product). We’re open Monday to Friday, 7:30 AM to 4:00 PM Pacific.