Top Producer® X CRM: Sending a Group Email

Save time and effort when communicating with your contacts by sending a group email to up to 100 contacts at a time, autopopulated with their name and other information.

Important: To use this feature, first set up email integration. See Integrate Your Email Account for more information.

To send a group email, follow these steps:

  1. Click Contacts in the main menu.
  2. Select up to 100 contacts using the checkboxes on the left.

  3. Click the Send group email icon.

  4. On the next screen, you have the option of sending using a template or creating an email from scratch. To send using a template, click on a template name and click Select template.

    To compose a new email, click Create from Scratch

  5. If sending using a template, the next screen will a preview of the email. Click Send Group Email to send the email, or click Customize Email to customize the template before sending

    If creating an email from scratch, compose your email as normal and click Send Group Email to send the email.

Congratulations, you’ve sent a group email. The email will be sent individually to each email address at a rate of around 5 seconds per email. Sent emails may be viewed in the Emails tab of the contact record, and will show as completed tasks under the contact’s Tasks tab.

There is a limit of 100 email addresses per group email. If a contact has more than one email address on their account, the additional email addresses will count towards this total.

Contacts without email addresses or who have unsubscribed will be excluded from the send. These contacts do not count towards the 100 email addresses per send limit.

Note: Your total daily send limit is determined by your email provider (i.e. Gmail). Emails submitted over that limit will be queued and will send when your provider resets your limit, usually at around 00:00 GMT or 4 p.m. Pacific.


Log in to send group emails.

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