The Add Contact screen enables you to add the basic information set needed to create a contact and immediately apply an action plan for turning the contact into a client.
Whether you’re entering a new lead or a long-time client, the process is the same. The only difference is the status you apply that determines where a lead or contact is in the lead lifecycle. For more information, see the Tracking the Lead Lifecycle Using Statuses article.
FEATURE |
ROUTE |
Main Menu |
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Contacts |
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FEATURE |
ACTIVITY |
Contacts |
FIELDSET |
FIELD |
COMMENTS |
Name Details |
Contact Status |
To track where your sales opportunities are in their lead lifecycle, select a status.
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Contact Type |
Select every relevant type so that you can effectively target the contact for various marketing plans. You can modify the list by clicking Select from/Modify List:
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Name |
If the contact is a straightforward first name/last name entry, just enter it in the text field and TP8i will parse it correctly. If the contact's name is complicated, click the Name details link to open a more complete data entry screen. |
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Spouse/Partner |
See the comment above. |
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Company |
Select a company name from the drop-down list, or enter the name in the text box. To add a company name to the drop-down list for future use, click the Add link and specify a value. You will have the option of including the contact's company name on letters and other correspondence. |
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Primary Contact Method |
The contact's primary contact information will be displayed beneath the client's name in the Contact Look-up. This field is also used when applying marketing plans to distinguish between clients who prefer the phone and clients who prefer email contact. |
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Contact Notes |
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Enables you to add related notes, which will appear in the Summary tab in the Contact Record. |
Lead Management and Qualification |
Source |
If entering a lead, enter where the lead came from (for example, an ad or website). |
Apply Action Plan |
Assign an action plan to automatically schedule a series of follow-up activities, making it easy for you to ensure regular contact. |
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Ready to Transact |
The date range that best describes when the lead will buy or sell their home. |
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Interest Level |
Select how enthusiastic the lead is about buying or selling their home. |
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Financing Approved |
Select whether financing has been accepted. |
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Primary Property |
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This set of fields will be used to create the contact's primary property record. A contact can have multiple investment properties but only a single primary property. |
Buyer Preferences |
Fields available: Price Range (Minimum Price/Maximum Price) House Style, Area of Interest, Square Footage (house, not lot), # of Bedrooms, # of Bathrooms. The buyer preferences fieldset is used for recording a quick sketch of the type of property favored by the lead. You can use this data create automatic searches on your MLS and to design their Market Snapshot report. |