The Add Contact Form

The Add Contact screen enables you to add the basic information set needed to create a contact and immediately apply an action plan for turning the contact into a client.

Whether you’re entering a new lead or a long-time client, the process is the same. The only difference is the status you apply that determines where a lead or contact is in the lead lifecycle. For more information, see the Tracking the Lead Lifecycle Using Statuses article.

 

HOW TO FIND THIS SCREEN

FEATURE

ROUTE

Main Menu

  • From the Main Menu bar, select Contacts > Add Contact.

  • From the Main Menu bar, select Contacts > Add Lead.

Contacts

 

TOPICS RELATED TO THIS SCREEN

FEATURE

ACTIVITY

Contacts

 

FIELD AVAILABLE ON THIS SCREEN*

FIELDSET

FIELD

COMMENTS

Name Details

Contact Status

To track where your sales opportunities are in their lead lifecycle, select a status.

  • If entering a lead, select a status of New (haven’t yet contacted) or Engage (contacted, but not yet qualified).

  • If entering a contact, select Future (long-term opportunity), Active (short-term opportunity) or Closed (completed transaction). If the contact is not a client (for example, an inspector or lawyer), select Non Client.

Contact Type

Select every relevant type so that you can effectively target the contact for various marketing plans.

You can modify the list by clicking Select from/Modify List:

  • Add an item by clicking the Add link.

  • When editing or deleting an item, if the Edit Item edit_details_icon.jpg and Delete Item delete_icon.bmp icons are not available, the contact type is a system default and cannot be modified or deleted.

Name

If the contact is a straightforward first name/last name entry, just enter it in the text field and TP8i will parse it correctly. If the contact's name is  complicated, click the Name details link to open a more complete data entry screen.

Spouse/Partner

See the comment above.

Company

Select a company name from the drop-down list, or enter the name in the text box. To add a company name to the drop-down list for future use, click the Add link and specify a value.

You will have the option of including the contact's company name on letters and other correspondence.

Primary Contact Method

The contact's primary contact information will be displayed beneath the client's name in the Contact Look-up. This field is also used when applying marketing plans to distinguish between clients who prefer the phone and clients who prefer email contact.

Contact Notes

 

Enables you to add related notes, which will appear in the Summary tab in the Contact Record.

Lead Management and Qualification

Source

If entering a lead, enter where the lead came from (for example, an ad or website).

Apply Action Plan

Assign an action plan to automatically schedule a series of follow-up activities, making it easy for you to ensure regular contact.

Ready to Transact

The date range that best describes when the lead will buy or sell their home.

Interest Level

Select how enthusiastic the lead is about buying or selling their home.

Financing Approved

Select whether financing has been accepted.

Primary Property

 

This set of fields will be used to create the contact's primary property record. A contact can have multiple investment properties but only a single primary property.

Buyer Preferences

 

Fields available: Price Range (Minimum Price/Maximum Price) House Style, Area of Interest, Square Footage (house, not lot), # of Bedrooms, # of Bathrooms.

The buyer preferences fieldset is used for recording a quick sketch of the type of property favored by the lead. You can use this data create automatic searches on your MLS and to design their Market Snapshot report.