Checking for New Messages

Every time you leave and re-enter the Inbox feature, the application checks for new messages in your email account(s). If you have your Inbox open for an extended period of time, you can check for new messages that may have arrived while you had the application open.

Notes:

  • Your Top Producer 8i Inbox is only active if you have configured your Email settings to use either your @topproducer.com account or another external email account. If you have not done so then the Inbox email application is not relevant to you.

  • The Inbox and all personal folders cannot exceed 30,000 messages. If any of the folders you receive mail in exceed 30,000 messages, you may not be able to receive messages. In order to prevent this, you will be prompted to reduce the number of messages when these folders reach 29,000 messages.

To check for new email:

  1. Open the Inbox screen. How?triangle.gif

  2. Click the Check Mail button on the left side of your screen.

If you have received new messages, they will appear in bold text in your message list. The number of unread messages appears at the top of the screen.